Fundraiser Performance Management Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Annual Giving Tab Issue with no difference displayed when choosing CYTD or FYTD

there is a glitch on the Annual Giving Tab in Reeherbaud. See snips below. The same numbers are surfacing whether I choose Calendar YTD or Fiscal YTD.

  • Guest
  • Mar 9 2021
  • Already exists
  • Attach files
  • Guest commented
    March 10, 2021 16:46

    I think this might be more of a training question than a product suggestion or glitch. Could you make sure that after you change from "Calendar Year to Date" to "Fiscal Year to Date", you are pressing the blue button on the right that refreshes the page? If you are still having issues after trying that, it would be best if you could report the issue to Support as it should work. Thanks!